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Site Security
Important Legal Information Regarding the eMassHousing.com Website

MassHousing's Responsibility
At MassHousing, we use leading-edge technology to ensure that all customer information is safe and confidential. We protect our customers by using a combination of security measures that are among the best in the e-commerce industry.

Encryption
All customer information is encrypted using Secured Socket Layer(SSL) with 128-bit encryption technology supported with digital certificates provided by leading industry providers. This means that your information is safe and secure.

Authentication
By clicking on the seal, customers can confirm they are connected to the genuine MassHousing site. This service reflects our company's strong commitment to conducting secure commerce over the Internet.

Firewall Security
MassHousing uses leading firewall and network security technology to protect our internal computer systems from unauthorized access. Our customers can be confident that their personal information is safe and confidential. Please email us at e-business@masshousing.com if you have any questions or concerns regarding the security of your information.

SSAE16 Type II Report
The hosting services provider that hosts our eMassHousing.com site provides us with an annual SSAE16 Type II report.

Your Responsibility
You are responsible for keeping your online password, account numbers, personal identification information and other account data confidential. MassHousing is not responsible for customer errors or negligent use of the online service and will not be liable for any loss or damage due to negligent handling or sharing of passwords leading to unauthorized access to accounts; leaving a computer unattended during an online session; failure to report known incidents of unauthorized account access within two business days; or input errors or misuse of the online service.

MassHousing is entitled to act on instructions received under your password. MassHousing will only be liable for material losses incurred by you to the extent such losses directly result from our gross negligence or intentional misconduct in providing information requested or otherwise performing the online services request.

By using MassHousing's online service you agree to these terms.